About RDCounselling Services

RDCounselling offers a space to explore the challenges you are facing in your daily life as well as discovering more about who you are and how you became the person you are today. Rebecca Duncan is an Accredited Member of the British Association for Counselling and Psychotherapy (BACP) offering counselling from a Humanistic Integrative approach, incorporating CBT and other techniques where appropriate. The counselling service is focussed on the therapeutic needs of the client and as a Humanistic Integrative counsellor, my role is to offer appropriate support throughout the therapeutic process.

Counselling Options: Benefits and Limitations

I believe that counselling should be accessible and flexible whilst maintaining the integrity of the therapeutic process.  To offer an authentic counselling service I support client choice in the way in which the counselling is delivered.

Face to face counselling enables clients to respond directly to the counsellor in real time, with all the benefits that being in the same room offer such as the visual clues that we all use to gather information. Face to face counselling offers a supportive space to explore more complex circumstances and can be particularly beneficial if part of the work includes relationship and social difficulties.

Online and telephone counselling offer a great deal of flexibility and can often be more convenient and more accessible for clients who might otherwise be restricted by time, location or physical challenges.  Online and telephone counselling might be challenging if technology is new to you, or is not available where you are. If you feel that your circumstances are too complex for remote sessions, please do not let this prevent you from accessing support during this time. Counselling can offer many ways of working through the challenges you are facing.  Please contact me to discuss a way forward.

Online and telephone counselling is not suitable if you are in a crisis or suicidal, suffering from a psychiatric disorder or experiencing psychotic symptoms or if you are in addiction. If you are experiencing any of these at the moment, please contact local health services, mental health services or emergency services for immediate help.

Face to Face

Counselling in a safe therapeutic environment offers a powerful dynamic to the therapeutic process and enables client and counsellor to work with complex and challenging life experiences in the here and now.  RDCounselling offers a comfortable, relaxed space in which to work through the issues you are facing. During the current times, as we all adjust to the changes that Covid-19 is bringing, face to face counselling is on hold and alternative ways of working are available.

Telephone Counselling

Telephone counselling offers an opportunity to receive your counselling session from home, or another confidential space, rather than in the therapy room. Your counsellor will offer the same counselling service via the telephone and you can receive all your counselling this way or combine with other methods of counselling. All telephone sessions will be pre-arranged and whilst there may be an opportunity to book sessions at short notice, this is not a 24-hour emergency support service.

Online Counselling

Online counselling offers alternatives to face to face therapy, enabling you to access therapy from your own home or another confidential space. There are several options available to chose from, depending on your therapeutic needs, your communication preferences and the availability of supporting technology.

Video & Audio Counselling

Counselling via video offers a face to face therapy from the comfort of your own home, or other confidential space. Counselling sessions will be conducted in the same way as they would be in the therapy room, with sessions being pre-booked. Video and audio counselling platforms (such as Zoom) enable you to see and speak to your counsellor, or to make audio only calls and choose not to utilise the video option. This offers you flexibility and choice and your counsellor will discuss this in more detail to see which options suit you best.

Email Counselling

Counselling via email offers greater flexibility to access counselling, without the need to arrange an appointment. Counselling in this way can help if you are finding it difficult to talk out loud about the challenges you are facing or experiences you have had. Often writing down thoughts and feeling has a therapeutic outcome in itself and counselling via email gives you time to reflect on what you have written and add thoughts as they occur. This method of counselling allows you privacy and flexibility and can be used as the sole method of therapy or in tandem with other ways of working. If you chose this option, we will discuss the boundaries and limitations of this way of working and agree response times.

Instant Messaging / Online Chat

Counselling via instant messaging might be right for you if you find it difficult to talk about the reasons you are coming for counselling, or if it is difficult to find a space in which you will not be overheard. Sessions will be pre-arranged and we will use a secure platform in which to ‘talk’. Some platforms offer the option to use chat, video and audio at the same time, or choose one of these options and so we will discuss further to find the right option for you.

Text Counselling

Counselling via text message offers contact with your counsellor without pre-booking an appointment. This option can offer direct support to the challenges you are facing day to day. If you chose this option, we will discuss the boundaries and limitations of this way of working and agree response times.

Single Session Therapy

Single Session Therapy offers sessions that are highly focussed in on your immediate needs, without committing to ongoing sessions. This way of working enables you to choose to have a therapy session when it’s needed, and allows time for reflecting, processing and taking action before you decide whether another session is needed.  Single session therapy offers the flexibility to engage with counselling when the time is right, with minimal impact on your other commitments.

Technology Considerations

All of these options are available with the support of technology. To engage in online or telephone therapy you will need one or more of the following: a landline or mobile telephone, laptop or tablet with webcam for video counselling and access to the internet. Quality of sound and picture can be dependant on the internet and sound quality can be enhanced by using a headset, with or without microphone. Please consider how comfortable you feel using with technology when choosing online services.

Privacy Considerations

RDCounselling makes every effort to preserve the confidentiality and security of telephone and online sessions. Please refer to RDCounselling Privacy Policy for more information. If you choose either online or telephone counselling, please ensure that at the time of your session you are in a confidential space where you can not be heard and there is minimal risk of interruption. Where video counselling is your preference, please consider that your counsellor will also be able to see the space in which you are in. Many video platforms offer a background, which means your personal space would not be visible to your counsellor.